Payments FAQ at SlotBox
How can I initiate a deposit?
To make a deposit, simply click on the “Deposit” option after logging in. Choose a suitable payment method and follow the provided instructions. If you need more information about a specific payment method, please contact us, and we will assist you in selecting the most suitable option for your needs.
How can I request a withdrawal?
To request a withdrawal, go to the “My Account” section and click on “Withdraw” while logged in. You will be prompted to provide details related to your chosen withdrawal method.
What payment methods are available for deposits?
The available deposit methods may vary depending on your location. We offer a range of options, including various cards, e-wallets, vouchers, and even cryptocurrency.
My deposit failed. What might be the issue?
Ensure that all your information is accurately provided and that you are depositing within the specified limits outlined in our terms and conditions. Most failed deposit attempts can often be attributed to issues with your bank, so ensure that you have sufficient funds. If errors persist, please don’t hesitate to reach out to our support team.
I made a deposit, but I cannot see the funds in my account. What should I do?
No need to be concerned! Check if the funds have been deducted from your bank account, and if they have, please contact us. In many cases, we can resolve the issue without requiring proof of payment. However, there may be instances where we need this information to investigate with the payment provider.
Are there any fees for deposits or withdrawals at Slotbox?
We do not charge fees for deposits or withdrawals. However, please be aware that external fees imposed by your bank or payment provider may apply, depending on the payment method you choose.
I’m unable to withdraw money from my account. What could be the problem?
If you have successfully initiated a withdrawal, the processing time will depend on the withdrawal method you have chosen.
If your withdrawal request is not successful, please double-check that you have entered the correct amount. It’s possible that you may have bonus funds in your account that are not eligible for withdrawal. If all the information is correct, try refreshing the page or using a different browser. If the issue persists, please feel free to contact us, and we will provide assistance.
I have initiated a withdrawal. When can I expect to receive my funds?
The processing time for withdrawals depends on the chosen withdrawal method. Card payments may take 1-5 business days, while e-wallet withdrawals are typically processed instantly once approved by our payments team.
Are there limits on the amount I can deposit?
Different payment methods have varying limits on the amount you can deposit per transaction. If you encounter difficulties with depositing, please reach out to our customer support team via live chat.
Is it possible to make deposits with cryptocurrencies at Slotbox?
Yes, you can deposit with cryptocurrencies. Simply go to the deposit page and select your preferred cryptocurrency from the drop-down menu.
Can I also withdraw funds using cryptocurrencies at Slotbox?
Yes, you can withdraw funds using cryptocurrencies. Visit the Slotbox withdrawal page and choose your preferred cryptocurrency from the drop-down menu.