Bonus FAQs

When am I eligible to receive a bonus?

By simply registering with Slotbox, you become entitled to claim a welcome offer.

What is the welcome bonus available at Slotbox?

Upon completing your registration with us, you will automatically receive the applicable welcome bonus.

How can I claim my welcome bonus?

After signing up and being ready to make your initial deposit, click on “deposit,” and then apply the bonus to your first deposit through the cashier.

How can I activate any free spins I have?

If you have free spins in your account, they will be visible in your “Rewards” section. Just click on “Play now,” and you will be directed to the game with the activated free spins.

Do all games contribute to meeting the wagering requirements?

We’ve provided a breakdown of how different games contribute to the wagering requirements:

i) Slots: 100%

ii) Scratch Cards: 100%

iii) Live Casino: 5%

iv) Table Games: 5%

v) Jackpots: 0%

vi) Video Poker: 0%

How does the wagering of bonuses work at Slotbox?

The specifics of bonus wagering depend on the type of bonus. Typically, at Slotbox, the wagering requirement is 35x, unless stated otherwise. However, we are known to offer bonuses with minimal or no wagering requirements at times!

How and when can I withdraw my bonus funds?

Bonus funds are not withdrawable until you have met the wagering requirements. If you decide to forfeit the bonus, you can do so within the “Bonus” section in the Cashier. You can also track your progress by checking the “Bonus” section.

My free spins haven’t activated – what should I do?

No need to worry; we’ll ensure your free spins are made available to you. Please contact our team via Live Chat or send an email to support@slotbox.casino.

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