Introduction
a) Prior to utilizing our website, please carefully review these Terms and Conditions. By registering a Player Account with the website, you acknowledge your agreement with the Terms and Conditions.
b) The Terms and Conditions outlined below are effective as of January 1st, 2021. Using the website signifies your acceptance of these Terms and Conditions. These Terms and Conditions pertain to the use of Software Slotbox.com via related internet, mobile, or other platforms by You (“You” or “Player” or “Players”).
c) Slotbox N.V. (“Slotbox,” “Casino,” “Website,” “Company,” “We,” “Us,” “Our”) is a company registered in accordance with the laws of Curaçao under Reg No. 155357, with an address at Abraham de Veerstraat 9, Curacao. Slotbox N.V. is licensed and regulated by the Government of Curacao under license 8048/JAZ, sub-license No.8048/JAZ2020-065 issued to Antillephone N.V. Slotbox Limited, Reg No. HE413893, and with an address at 1 Avlonos Street, Maria House, 1075 Nicosia, Cyprus, is a licensed entity and wholly owned subsidiary of Slotbox N.V. Within the EEA, Slotbox Limited provides services related to the operation of the website.
d) The English version of these terms and conditions is the authoritative version that will apply in all circumstances. In the event of any discrepancy with respect to a translation of any kind, the English version of these Terms and Conditions is final and legally binding.
Changes to Terms and Conditions
a) The Company may modify the current Terms and Conditions when necessary. The Company will make reasonable efforts to inform players of significant changes. However, we also recommend that you regularly visit the Terms and Conditions page to check for possible updates.
b) You fully understand and agree to be bound by the terms and conditions contained herein and any amendments made by the Company.
Eligibility to Play
a) The website accepts players only from countries and geographic regions where online gambling is legally permitted. It is the player’s responsibility to inquire about the gambling laws and regulations in their jurisdiction before placing bets on the website. By accessing and opening an account and using this website, you confirm that online gambling is legal and allowed in your jurisdiction. You will not use the website while residing or temporarily located in any jurisdiction that prohibits website use.
b) The availability of the services should not be construed as an offer or invitation on our part to use the services in a country where such use is illegal.
c) The Company will not assume any liability in this regard and will not reimburse any player deposits, winnings, or losses resulting from a violation of any applicable legal provisions. It is the player’s responsibility to comply with their local, national, or state laws related to online gambling.
d) You are solely responsible for ensuring that your access and use of the website comply with the applicable laws in your jurisdiction. Any claim against the Company brought by you for any reason related to the above will be considered void and not accepted. Players from restricted countries are prohibited from playing real-money wagering games on the Website.
e) We only accept players aged 18 years or older (or the legal gambling age in your jurisdiction if higher). It is the player’s responsibility to be aware of the age restrictions for online gambling in their jurisdiction. If it is discovered that a player was underage at the time of their gambling transactions, their account will be closed, all transactions or bets will be void, and any winnings accrued during that time will be forfeited.
f) The Company reserves the right to request proof of age from the player and may limit access to the website or suspend the player’s account for those who do not meet this requirement.
Accepted Currencies
a) We accept payments in the following currencies: EUR, CAD, INR, USD, NOK, KRW, YEN, ZAR, GBP.
b) The internal operating currency of the Website is Euro. Therefore, when you transact in other currencies, the amount charged to your credit card may be slightly higher than displayed at the time of the transaction due to currency conversions on your bank’s side and/or the Casino’s payment processing system.
Fees and Taxes
a) The player is responsible for paying all fees and taxes on their winnings in accordance with the laws of their residence’s jurisdiction. If a user makes a deposit and does not place any wagers, We reserve the right to cover our fees in the case of a user’s withdrawal.
b) All deposits must be wagered a minimum of 2x before withdrawal. The 2x wagering requirement excludes wagering when a bonus is actively being turned over.
c) A deposit is necessary to initiate a withdrawal.
d) We do not impose transactional fees on players, such as charges for deposits or withdrawals. However, it is the player’s responsibility to verify with their bank and/or other payment service provider for any such charges.
Game Rules
a) The player confirms their understanding of the rules of games offered by Slotbox. It is at the player’s discretion to be aware of the payout percentage of each game.
Availability of Games
a) Some games may not be accessible in specific regions, as determined by the policies of game providers, which may change over time.
Disclaimer of Liabilities
a) Players acknowledge the risk of losing money while gambling on the website. The company is not liable for financial losses resulting from website use.
b) The company takes steps to safeguard players’ private data, sharing it only with relevant parties involved in providing gambling services. However, the company is not responsible for how third parties handle this information, subject to their own terms and conditions.
c) The company is not responsible for technical issues, such as hardware or software defects, unstable internet connections, or other technical errors that may disrupt player access to the website.
d) In the unlikely event of an error resulting in confirmed wagers, payments, or bonuses, the company reserves the right to rectify the error.
e) Should the company mistakenly credit a player’s account with undeserved winnings, the player is required to report this promptly. If funds were withdrawn before the error was identified, the player must repay the overpaid amount.
f) The company, its directors, employees, partners, and service providers make no warranties about the suitability of the software or the website, its error-free operation, or continuous accessibility. They are not liable for any losses or damages resulting from website use.
g) Players agree to indemnify and hold the company, its directors, employees, partners, and service providers harmless from any costs, expenses, losses, damages, claims, or liabilities arising from their website use.
h) The company has the authority to determine if a player has violated the terms and conditions, leading to suspension or permanent barring from the website.
i) The company is not liable for any deceitful actions by residents of “Restricted Countries” attempting to access the website against restrictions.
Use of Player’s Account
a) Each player is allowed one personal user account. Creating multiple accounts may result in termination and withholding of accrued returns, winnings, or bonuses.
b) Players must not share their account login details or allow third parties, including minors, to use the website through their account.
c) Players are responsible for the security of their account access data, including social media accounts used for gambling.
d) Players confirm they are neither company employees nor relatives of company employees.
e) Players are responsible for all actions carried out through their account. The company may cancel bets in certain situations, including instances of potential influence on bet outcomes, violation of terms and conditions, or illegal actions.
f) Account transfers, sales, or pledges to others are prohibited.
Anti-Fraud Policy
a) The company has a strict anti-fraud policy. Players suspected of fraudulent activities may have their accounts terminated and payouts suspended.
b) The company reserves the right to inform regulatory bodies of fraudulent actions by players.
c) Player verification, including verification via phone call, may be required as part of anti-fraud measures.
d) Abusing promotions and games, including delaying game rounds or exploiting software issues, is not tolerated.
e) The company has zero tolerance for advantage play and may void bonuses and winnings if any form of advantage play is detected.
f) The company may close player accounts and void bonuses in the event of software errors or exploitation.
g) Players are obligated to report any software errors or incompleteness immediately.
Deposit
a) Various payment methods are offered, and players should inquire about the most suitable methods for their country.
b) The minimum deposit amount is specified, while the maximum amount depends on the chosen payment method.
c) Third-party payments are not accepted, and players must deposit from their own registered accounts.
d) Players agree not to initiate chargebacks or reversals for deposits, and refunds are not provided for unpaid deposits.
Withdrawal / Refund Policy
a) The minimum withdrawal amount is defined, and the maximum depends on the payment method.
b) Withdrawals may be processed to the same method used for deposits, and additional verification of player identity may be required.
c) Withdrawal notices must be made through the website.
d) Maximum withdrawal limits apply, especially for players with active self-exclusion periods.
e) The company is not a financial institution, and no interest or currency exchange services are provided.
Dormant Accounts
a) Inactive accounts are reviewed, and administrative fees may be deducted from dormant accounts after a specific period of inactivity.
Complaints
a) Players can contact customer service with complaints. Disputes are handled by support and escalated to company management if necessary.
b) In case of disputes, server logs and records are considered the final authority.
Bonus Terms and Conditions
a) Bonus terms and conditions are integral and accepted as part of the agreement.
Player Responsibility
a) Players agree to comply with the provided provisions, confirming their age, identity, and actions.
b) Players must be of legal gambling age in their jurisdiction.
c) Correct personal details in the player account are essential.
d) Only one active gaming account is permitted per player.
e) Players are responsible for the security of their account access data and accounts used for social network gambling.
f) Players acknowledge the risk of losing money during gambling.
g) Players agree not to engage in illegal financial transactions through the casino.
h) The company may suspend accounts, cancel bets, refuse payouts, or use funds on player accounts for compensation if rules are violated.
Intellectual Property Rights
a) The website’s content is protected by copyright and other proprietary rights. Downloaded materials are for personal, non-commercial use only.
b) Use of the website does not grant users any intellectual property rights.
Severability
a) If any terms become void or illegal, they will be separated from the remaining terms, which will remain valid.
Casino Jurisdiction
a) These terms and conditions are governed by the laws of the Netherlands Antilles, with jurisdiction in the courts of the Netherlands Antilles.
Responsible Gaming
a) Players are encouraged to enjoy their gaming experience responsibly. The company offers tools to promote safe gaming.
b) Self-exclusion options are available for players wishing to take a break from gambling.
c) Underage players are not allowed.
d) If problem gambling becomes an issue, players are advised not to sign up on the website or other gambling sites.
e) Filtering solutions to control access to gambling websites are recommended.
Privacy Policy
a) Players are expected to have read, understood, and accepted the privacy policy.
Verification (KYC) and Anti-Money Laundering
a) Players warrant their age, identity, ownership of funds, and compliance with legal requirements.
b) The company follows anti-money laundering regulations and may suspend accounts for verification.
c) All transactions are checked for money laundering and illegal activity.
d) Players authorize identity checks, including verification via a third party.